Privacy Policy

 
 

Effective: JUNE 30th, 2020

Introduction

The privacy of your personal information is important to Changemaker Communities ("Changemaker Communities" or "we"). This privacy policy (this "Privacy Policy") is provided to explain our online information practices and the choices you can make about the way that your personally identifiable information (“Personal Information”) is collected and used at the Changemaker Communities website and all other websites owned or controlled by Changemaker Communities (collectively, the "Site").

Changemaker Communities is an initiative of Ashoka, a company established in the United States with principal place of business at 1700 North Moore Street Suite 2000, Arlington, VA 22209 USA. For the purpose of the General Data Protection Regulation (the “GDPR”), we are the data controller and our representative in the EU is ASHOKA gemeinnützige GmbH, a private limited company with registered number FN 362512g established in Vienna, Austria with a registered office at Haus der Philanthropie, Schottenring 16, 3. OG, 1010 Vienna, Austria. We use your Personal Data only in accordance with the following principles and in compliance with applicable data protection laws including the GDPR.

The official language of this Privacy Policy shall be in the English language except as required by local law. Any translations of this Privacy Policy shall be for reference purposes only. The terms of this Privacy Policy in the English language shall prevail over any terms of any translations hereof in the event any dispute arises regarding any conflicting terms.

Please read this policy carefully so that you understand your rights in relation to your Personal Data, and how we will collect, use and process your Personal Data. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Site. This Privacy Policy is effective as of the effective date listed above and is subject to change as described in the “Changes to this Privacy Policy” section below.

Information We Collect

The Site’s web servers collect standard internet log information during user visits to the Site. This information is used to assist with troubleshooting issues with the Site including performance and security related functions. This information is used to create aggregate statistics, for example, when the Site is accessed, the pages which refer visitors to the Site, the type of web browsers visitors use, and which pages of the Site are viewed. These statistics help us understand how the Site is used and provide us with valuable information for improving the Site in the future. From time to time, we may share such aggregate, non-personally identifiable statistical information with ­­advertisers and our partners, affiliates, consultants, suppliers, and providers. The type and amount of information we receive and store depends on how you use the Site. You can access most of our pages without telling us who you are and without revealing any Personal Information.

In general, when you visit the Site we only incidentally collect such information as your IP address and/or information about your browser or computing device that enables us to provide you with access to the Site and appropriate content.

On the Contact page of our Site, you will need to provide Personal Data to contact us. Such personal data with include: your full name and email. If you choose to submit our contact form, what you submit through the form (your full name, email, number, subject, and message) goes directly to tvipin@ashoka.org.

Use of Personal Information

It is in our legitimate interests to be responsive to you and to ensure the proper functioning of our products and organization. We use and disclose Personal Information to provide information about our organization. We will also use the Personal Data we collect to improve the Site and to ensure the Site’s content is presented in the most effective manner for you and your device; administer the Site, and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes, or to keep the Site safe and secure.

With your consent, we will use your Personal Data to send you information that we think will be relevant to you. You may revoke this consent at any time by contacting us at tvipin@ashoka.org.

We will share Personal Data with our partners, affiliates, consultants, and providers. Our agreements with these entities require that they keep your Personal Data confidential and only use your Personal Data to the extent necessary to perform their functions and not for any other purpose.  We also contract other companies and individuals (collectively Service Providers) to perform functions on our behalf:

  • We use a third-party service, SquareSpace, to create content for our website. For more information on SquareSpaces’ privacy practices, see their Privacy Policy;

  • We use a third-party provider, Salesforce, to manage constituent data that we use to facilitate our communications, record donations, and process nominations. For more information about Salesforce’s privacy practices, see their Privacy Policy;

  • We use a third-party provider, DotMailer, to deliver our email communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. For more information about DotMailer’s privacy practices, see their Privacy Policy;

  • We use a third-party service, Amazon Web Services, to host our website. We incidentally gather standard internet log information to enable us to troubleshoot issues with the site infrastructure. For more on Amazon Web Services’ privacy practices, see their Privacy Policy;

We will take reasonable steps to ensure that these Service Providers keep your Personal Data confidential and only use your Personal Data to the extent necessary to perform their functions and not for any other purpose.

How Long Do We Store Your Personal Data?

We will retain your information as follows:

  • technical data (e.g., IP address, device information) incidentally collected when you visit the Site will be retained for 90 days;

  • if you sign up for communications from us, we will keep your information until you unsubscribe after which we will retain only that information that will enable us to respect your unsubscribe preference;

At the end of the retention period we may store your information in an aggregated and anonymized format to help us understand historical behaviors and to enhance the Site.

Your Personal Data will be retained for longer if required by law or a court order and/or as needed to defend or pursue legal claims.

How We Share Your Personal Data with Third Parties

Ashoka operates globally, and your Personal Data will be transferred to Service Providers located in jurisdictions other than your residence jurisdiction, in particular the United States, for the purpose of providing the services you request. We share your Personal Data with our Service Providers so that they can perform services on our behalf. We require our Service Providers to take appropriate technical and organizational measures to safeguard your Personal Data against loss, theft and unauthorized use, access, or modification.

For users in the EU, we ensure that adequate safeguards are in place when we export your Personal Data out of the EEA, including:

  • Privacy Shield: The Personal Data that we collect from you will be transferred to, and stored at/processed by Amazon Web Services and/or Salesforce which comply with the US Department of Commerce's EU-US Privacy Shield and have certified that they adhere to the EU-US Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. For more information about the EU-US Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield website.

Except as provided herein, we will not sell any Personal Data that you provide through the Site without your prior written consent.

We will share your information with law enforcement agencies, public authorities, or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:

  • comply with a legal obligation, process or request;

  • enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;

  • detect, prevent or otherwise address security, fraud or technical issues; or

  • protect our rights, property or safety, or those of our users, a third party, or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

We will also disclose your information to third parties:

  • in the event that we sell or buy any business or assets, in which case we will disclose your data to the prospective seller or buyer of such business or assets; or

  • if we or substantially all of our assets are acquired by a third party, in which case transferred assets will include information held by us about you.

Ashoka will comply with applicable local laws related to your Personal Data and otherwise use reasonable efforts to keep your Personal Data subject to the same protection as it was prior to the transfer. If your Personal Data becomes subject to a different privacy policy, Ashoka will comply with applicable local laws and otherwise use reasonable efforts to notify you of such change.

Residents of California, USA are entitled by law to request an Information Sharing Disclosure. Ashoka will provide you with a notice of your right to prevent sharing of your Personal Data as well as a cost-free means of doing so. To receive such a notice, submit a written request to the address below, specifying that you are requesting your “California Customer Choice Notice”.

Cookies

Tracking technologies, for simplicity referred to here as cookies, are designed to collect and store small pieces of information about your browsing activity and are generally used to enable a range of functionalities including session management, multimedia playback, and performance monitoring. When you visit the Site, cookies are set, by us or Service Providers, on your browser to log information about your preferences and Site viewing patterns. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/. We use cookies for such purposes as:

  • Providing you with relevant content;

  • Enabling multimedia playback and social media integration;

  • Providing session management and security features;

  • Improving Site performance and content relevance

For more information about the types of cookies that we use on the Site and how to control them, please consult our Cookie Policy, which can be found at the following link, https://www.changemakercommunities.org/cookies, and is part of this Privacy Policy.

Links

Please note that third parties may also collect information about you, through cookies or other technologies, when you link to their websites through the Site. We do not monitor or control the information collection or privacy practices of these or any other third parties, and are not responsible for their practices or the content of their websites. If you are concerned about how third parties collect and use information, please review their privacy practices posted on their websites.

Children

The Service is not intended for use by children under the age of 13 and we do not knowingly collect Personal Data from such children. If we become aware that we have unknowingly collected Personal Data from a child under the age of 13, we will make all reasonable efforts to delete such information from our Service, records and database. If you become aware that we have unknowingly collected Personal Data from a child under the age of 13, please contact us immediately at tvipin@ashoka.org.

Any California residents under the age of eighteen (18) who have registered to use the Service, and who posted content or information on the Service, can request removal by contacting Ashoka at tvipin@ashoka.org detailing where the content or information is posted and attesting that you posted it. Ashoka will then make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified to the extent required by applicable law. This removal process cannot ensure complete or comprehensive removal. For instance, third-parties such as search engines and others that Ashoka does not control may have republished or archived such content.

Security

The security of your Personal Data is important to us. We use appropriate technical and organizational measures to safeguard your Personal Data against loss, theft, and unauthorized use, access or modification. When you access your account information, we use of a secure server. The secure server software receives encrypted information through the Secure Sockets Layer (SSL) of your Internet browser which encrypts the Personal Information you input before it is sent to us and seeks to prevent anyone from reading it as the information travels from your computer to ours. Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your information transmitted through the Site or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your Personal Data against loss, theft and unauthorized use, access or modification.

Changes to Changemaker Communities Privacy Policy

Our privacy practices, like the online medium itself, are subject to change. Changemaker Communities may, in its sole discretion, change this Privacy Policy at any time to reflect changes in the way we collect and use Personal Information in the future. Please check this Privacy Policy frequently and particularly before you submit additional Personal Information via the Site. All revisions to this Privacy Policy will be posted on the Site via a link from the home page of the Site. Your continued use of the Site after changes in this Privacy Policy indicates your assent to such changes.

Your Rights

You have the right to access the Personal Data that we hold about you. To the extent permitted by applicable law, you also have the right to request the correction or deletion of your Personal Data, to require us to stop processing the Personal Data except for storage purposes in certain circumstances and to obtain a copy of your Personal Data in a commonly used, machine-readable format. You can exercise these rights by contacting us at tvipin@ashoka.org.  We may refuse your request for correction or deletion of your Personal Data where its retention is necessary, for example in the context of a legal dispute or as required by law.

Where you have provided your consent for us to process your personal data, you can withdraw your consent at any time by contacting us at tvipin@ashoka.org.

At any time you have the right to object to our processing of Personal Data about you in order to send you marketing, including where we build profiles for such purposes, and we will stop processing the Personal Data for that purpose.

Complaints

In the event that you wish to make a complaint about how we process your Personal Data, please contact us in the first instance at tvipin@ashoka.org and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.

Changes to this Privacy Policy

We will revise this Privacy Policy from time to time. If we do so, we will post the new policy on our website and change the effective date, so we encourage you to review it frequently. Your continued use of the Site after changes in this Privacy Policy will mean that you accept such changes except as otherwise required by local law

How to Contact Us

Your privacy is very important to us. Should you have any questions or concerns about this Privacy Policy, please send us an email at tvipin@ashoka.org.

For users in the EU, you can also contact our EU representative at:

Haus der Philanthropie,
Schottenring 16, 3. OG,
1010 Vienna,
Austria.